Let’s protect MoMo agents from senseless attacks – EMIs to Mahama, IGP, others

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The Electronic Money Issuers (EMIs) Chamber of Ghana has strongly condemned the recent spate of violent attacks against mobile money agents, calling for urgent intervention to protect their lives and livelihoods. The Chamber extended its condolences to the families of agents who have been killed in these incidents, emphasizing that their role in Ghana’s financial ecosystem is invaluable and must be safeguarded.

Expressing deep concern over the escalating attacks, the Chamber has called on the President, the Interior and Finance Ministers, the Inspector General of Police (IGP), and the Governor of the Bank of Ghana to take immediate action. They urged law enforcement agencies to intensify efforts in apprehending the perpetrators and ensuring justice for the victims.

As part of its response, the EMIs Chamber is engaging with the leadership of the Ghana Police Service to explore effective security solutions. Additionally, discussions will be held with the Bank of Ghana to strengthen the Agent Registry and implement security measures to enhance the safety of mobile money agents.

The Chamber also debunked the misconception that mobile money agents carry large amounts of cash, warning that such misinformation makes them easy targets for criminals. They stressed that mobile money transactions are predominantly digital, with minimal cash handling.

To mitigate risks, the Chamber advised agents to adopt precautionary measures, including closing their shops early, avoiding carrying large sums of cash, installing CCTV cameras and alarm systems, and maintaining close contact with local police stations.

The Chamber reaffirmed its commitment to working with the government, security agencies, and stakeholders to address these security threats. It urged swift and decisive action to prevent further loss of life and ensure the safety of mobile money agents, who play a critical role in Ghana’s digital financial transformation.

Source: EMIs Chamber of Ghana

Telecel Healthfest Opens Healthcare Access for Rural Ghana, Enrolls Hundreds in National Insurance

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In the rural community of Sefwi Bekwai, where healthcare once felt like a distant privilege, a single day marked a turning point for hundreds. Kyei, a local farmer from Bakokurom, had long grappled with the fear of illness striking his three children.


For years, even Ghana’s National Health Insurance Scheme (NHIS) seemed unattainable-until February 19, 2024, when Telecel Ghana Foundation’s Healthfest brought free medical care and NHIS enrollment to his doorstep.


The outreach, a collaboration between Telecel Ghana Foundation, Ghana Health Service, and the Divine Mother & Child Foundation (DMAC), provided critical services to over 500 residents, including free screenings for hypertension, diabetes, malaria, typhoid, and hepatitis B. For Kyei, the event meant securing NHIS coverage for his family without cost. “Now, when my children cough at night, I won’t panic,” he said, holding his new registration card. His relief echoed among 358 others who gained insurance access that day.


The initiative exposed systemic gaps in rural healthcare, where cost, distance, and distrust often deter treatment. Margaret Yankey, a mother who endured months of untreated malaria, typified the struggle. “I kept telling myself, ‘It’ll pass,” she admitted. At Healthfest, she received diagnosis and medication-a lifeline she’d lacked.


Healthcare workers underscored the urgency. Rebecca Nkrumah, a physician assistant, identified undiagnosed hypertension and diabetes cases, noting how rural residents often normalize symptoms until crises strike. Midwife Amanda Owusu Serwaa highlighted maternal care challenges: “When women are turned away by costs after walking miles, it’s a failure. This event bridges that gap.”

Since 2014, Telecel Ghana Foundation has leveraged Healthfest to tackle rural healthcare “blind spots,” blending immediate treatment with long-term solutions like NHIS enrollment. Rita Agyeiwaa Rockson, Head of Sustainability & External Communications at Telecel Ghana Foundation, emphasized partnerships as key: “By combining DMAC’s grassroots reach with our resources, we’re making healthcare a right, not a privilege.”


The program’s success lies in its dual approach: addressing emergencies while dismantling systemic barriers. For Kyei, it meant security; for Margaret, renewed health. As Ghana’s rural communities grapple with access, Healthfest offers a blueprint for transforming care-one village at a time.

Source: News Ghana

Telecom Industry Leaders Pledge Support to New Communications Minister Samuel George

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Accra, Ghana – The leadership of the Ghana Chamber of Telecommunications and its members have paid a courtesy call on the newly appointed Minister for Communications, Digital Technology, and Innovations, Samuel Nartey George, to congratulate him on his new role and offer their full support in advancing Ghana’s digital economy.

The meeting, held at the Ministry’s offices in Accra, provided a platform for engaging discussions on key industry challenges, policy directions, and opportunities for collaboration between the government and the critical telecommunications industry. In attendance from the Chamber were all the CEOs and country managers of MTN, Telecel, AT, ATC, Helios Ghana, CSquared, Ericsson and Huawei. The Minister was accompanies by some of his leadership team as well as the Acting DG of the NCA and some of his leadership team members.

Telecom Industry Lays Out Key Concerns

During the engagement, the Chamber and its members—comprising Ghana’s leading telecom operators and service providers—highlighted several critical issues impacting the industry. These included but are not limited to the following:

🔹 Protection of Telecom Infrastructure – Members expressed concern over the rising cases of fibre optic cable cuts, theft of telecom batteries, and vandalism of critical infrastructure, which have disrupted services and increased operational costs.

🔹 Access to Telecom Sites – The industry highlighted challenges with local chiefs and landowners demanding excessive fees or blocking access to telecom installations, leading to service disruptions and higher costs.

🔹 High Taxation on the Sector – The Chamber noted that telecom companies pay over 42% of their revenue in taxes, levies, and fees, and urged the government to review sector-specific taxes to encourage investment and affordability for consumers.

🔹 Spectrum Allocation & Network Congestion – The telecom companies appealed for additional spectrum releases to address increasing data demand, improve service quality, and expand connectivity nationwide.

Minister Samuel George Commits to Strong Collaboration

In response, Hon. Samuel Nartey George reaffirmed his commitment to working closely with the telecom industry to address pressing concerns and advance Ghana’s digital transformation agenda.

“We recognize the critical role of telecommunications in Ghana’s economic development. Our focus is to build a digital economy that benefits all, and we will ensure that the industry has the necessary support to thrive,” he stated.

The Minister outlined several key action points for industry collaboration. Below are a few:

  • Regular Engagements – He assured the Chamber that the Ministry will hold and also facilitate regular formal engagements with key stakeholders to maintain open communication and collaborative problem-solving.
  • Infrastructure Protection Laws – Hon. Samuel George expressed strong support for drafting and enforcing harsher penalties against fibre optic cable vandalism and telecom equipment theft among others.
  • Industry Support for National Digital Programs – The Minister urged telecom operators to play an active role in the government’s “One Million Coders Program”, which aims to train Ghanaian youth in digital skills and software development.

Industry Optic Fibre Minimum Specifications and Standards Manual

 

The leadership of the Chamber, went on to present a copy of its Telecommunications Industry Optic Fibre Minimum Specifications and Standards Manual which sets out the minimum industry specification and standards for the deployment of fibre optic cables in Ghana. The self-regulatory document was developed by benchmarking industry standards from Europe, Egypt and countries with successful fibre deployment systems and the experience of the Ghanaian operators.

On his part Hon. George, assured the Chamber that the standards will be carefully considered by the NCA and incorporated where possible into the Authority’s standards going forward.

A Shared Vision for Digital Growth

The Ghana Chamber of Telecommunications welcomed the Minister’s vision for the sector and pledged its commitment to supporting national digitalization efforts. The Chamber’s leadership assured the Minister that they would work collaboratively with the government to drive technological innovation, enhance digital infrastructure, and support policies that foster economic growth.

As Ghana continues to navigate its digital transformation journey, this meeting marked a crucial step in aligning the goals of government and industry to build a more connected, inclusive, and competitive digital economy.

Cell C 5G launch in South Africa is imminent

Cell C

Cell C is planning to launch 5G services in South Africa in the next couple of months as its financial turnaround plan gains traction.

CEO Jorge Mendes told TechCentral in an interview on Thursday that the company is at an advanced stage of preparing to launch 5G to its subscribers – and it plans to use the technology to deliver both 5G on smartphones and to offer a range of new, 5G-based fixed-wireless broadband solutions with large data bundles that compete with fibre.

Cell C’s 5G launch plans come after a period of intense negotiations with network partners MTN and Vodacom, which operate the last-mile infrastructure that connects consumers to the company’s core network. Mendes said those discussions have progressed well and that Cell C is confident it will be able to launch a 5G offering that makes commercial sense.This is very, very exciting and is a different place from where we were 24 months ago on the technology side

He said Vodacom and MTN have proved to be good partners and that there is mutual respect between the three operators, despite the fact that they compete head-on in the marketplace for a share of consumers’ wallets.

Mendes said Cell C’s decision, taken several years ago, to shut down its own radio access network in favour of outsourcing that function to Vodacom and MTN has worked well. Not only has it significantly reduced the company’s capital expenditure, it has also greatly improved Cell C’s network quality, he said.

Cell C has spent the past 18 months deploying a Mocn – multi-operator network core – roaming system, which has allowed it to create a virtual representation of its network on top of either MTN or Vodacom’s infrastructure.

VoLTE

This, according to Mendes, has given Cell C significantly greater control over where it directs user traffic, allowing it to lower costs and be more efficient.

It is also aggressively moving voice calls off old circuit-switched technology and onto an internet protocol-based technology known as VoLTE that routes calls over 4G/LTE.

“This is very, very exciting and is a different place from where we were 24 months ago on the technology side,” said Mendes.  

Source: extensia.tech

Zimbabwe: ISP commits to build $15 million data centre

Zimbabwean Internet Service Provider (ISP) Dandemutande is planning to build a USD 15 million data centre in the country. The company made the commitment under the International Telecommunication Union (ITU) Partner2Connect programme, which was revealed on Tuesday, February 18, via a post on X.

The technical capabilities of the data center have not been specified, but it is confirmed that it will be Tier 3. This standard guarantees a redundant infrastructure with multiple paths for power supply and cooling, thus limiting theoretical downtime to just 1.6 hours per year. In addition, the data center will be carrier-neutral, meaning that different providers will be able to host their infrastructure there without restriction.

“The data centre will provide high-quality, reliable and scalable services in the SADC [Southern African Development Community] region , creating jobs and economic activity, while contributing to the local tax base. It will target underserved segments such as small businesses, content providers, financial institutions, government agencies and healthcare providers,” the ITU explains on its website.

Dandemutande has committed to completing the data centre by 1 June 2026. The facility is expected to boost the ISP’s capacity to “meet the growing demand for data services driven by digital transformation and economic growth”. The ITU estimates internet penetration in Zimbabwe, where the population was 16.3 million in 2023, at 32.6%, according to the World Bank. In this segment, the company faces competition from telecom operators (TelOne, Econet, NetOne and Telecel) and satellite internet service provider Starlink.

In addition to strengthening its telecom infrastructure, Dandemutande is positioning itself in the fast-growing data center market. According to data portal Statista, the data center market revenue in Southern Africa is expected to reach USD 1.42 billion in 2025. This figure is expected to grow at a CAGR of 5.14% over the period 2025-2029 to reach USD 1.73 billion.

Source: extensia.tech

New NCA Boss Pledges Stronger Collaboration with Telecoms Chamber & Industry

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The newly appointed Director-General of the National Communications Authority (NCA) Rev. Ing. Edmund Yirenkyi Fianko, has assured the Ghana Chamber of Telecommunications of enhanced collaboration to drive industry growth. In a meeting with the Chamber’s leadership, the NCA boss emphasized strengthening regulatory engagement, improving policy implementation, and fostering a more cooperative relationship with telecommunications industry.

According to him, growth in Ghana’s telecommunications industry can be achieved if all stakeholders including regulators, policy makers, companies and customers, collaborate effectively.

The leadership of the Chamber welcomed the commitment, expressing optimism about greater industry-government synergy to address sector challenges and enhance digital transformation efforts.

He made the remarks during a courtesy call on him and his leadership team at the NCA Tower in Accra on Wednesday February 19th, 2025, by a high-powered delegation from the Ghana Chamber of Telecommunications, led by its Chairperson and CEO of Telecel Ghana, Ing. Patricia Obo-Nai.

Key Matters Discussed

The meeting, between the two teams, focused on strengthening collaboration with the NCA to support the Authority in achieving its goals. Other issued discussed include the following;

  • Protection of telecommunications infrastructure across the country
  • Ending the incessant destruction of fiber optic cables
  • Review of the cost of power to industry members
  • Review of the numerous taxes and fees affecting the growth of the industry
  • Collaboration to enhance advocacy on key matters
  • Honoring payment obligations to support the NCA
  • Stakeholder collaboration to address growth-hindering constraints for Ghana’s telecommunication industry and the digital ecosystem as a whole
  • Actions to increase investments into the industry

Industry Optic Fibre Minimum Specifications and Standards Manual

 

The leadership of the Chamber, went on to present a copy of its Telecommunications Industry Optic Fibre Minimum Specifications and Standards Manual which sets out the minimum industry specification and standards for the deployment of fibre optic cables in Ghana. The self-regulatory document was developed by benchmarking industry standards from Europe, Egypt and countries with successful fibre deployment systems and the experience of the Ghanaian operators.

On his part Rev. Ing. Edmund Yirenkyi Fianko, assured the Chamber that the standards will be considered and added to the list of standards the NCA will be sharing with the Ghana Standards Authority, to be adopted as Ghana’s standards for this year.

Ongoing Collaboration and Next Steps

All parties agreed to structure regular engagements and maintain open channels for technical discussions and collaborative work that will inure to the benefit of the final consumer.

(Africa) Safaricom seeks approval for Kenya’s first telco-owned submarine cable amid rising competition

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Kenyan telco giant Safaricom has applied to the Communications Authority of Kenya (CA) for rights to land a submarine cable, per Business Daily. If granted, this would allow the company to construct and operate the country’s first undersea Internet cable owned by a telecommunications firm. 

The move aims to strengthen Safaricom’s ability to provide high-speed Internet, improve connectivity, and reduce dependence on third-party cable operators. It also underscores Safaricom’s commitment to meeting Kenya’s rising demand for reliable, high-speed Internet, while also ensuring it stays ahead in an increasingly digital world.

Currently, Safaricom relies on providers such as SEACOM, the East African Submarine System (EASSy), the East African Marine System (TEAMS), and Telkom Kenya for its international bandwidth. Of these, Telkom Kenya holds landing rights for five submarine cables connected to the country, including SEACOM.

This move by Safaricom comes when the region is grappling with increasing network vulnerabilities. In May 2024, two major undersea cables — EASSy and SEACOM — suffered outages, leading to widespread Internet disruptions across East Africa, including Kenya and Tanzania.These incidents forced Safaricom to acquire additional bandwidth from other providers, spurring its decision to invest in its infrastructure.

Submarine cable landing rights in Kenya are regulated by the CA, with companies required to obtain a “Submarine Cable Landing Rights Licence” to operate such infrastructure. Safaricom’s application signals its ambition to achieve greater control over its international bandwidth supply.

Safaricom’s push for independence reflects growing competition from satellite Internet providers, particularly Elon Musk’s Starlink. Since Starlink’s entry into Kenya in July 2023, the satellite provider has disrupted the market by offering high-speed Internet services, especially in remote areas. This has led to a rapid increase in satellite Internet subscriptions and challenged the dominance of traditional providers like Safaricom, which controls over 37% of the fixed Internet market.

READ MORE  Kenya’s telecom regulator to hike satellite ISP licensing fees by over 800%

In response, Safaricom has expressed concerns about Starlink’s operations, arguing for regulatory measures to ensure partnerships between satellite providers and local mobile network operators.

Source: www.techpoint.africa

Victoria Fakiya

AT announces major expansion and innovations to enhance customer experience in 2025

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As the year 2025 unfolds, AT is excited to announce the next phase of its journey towards innovation and growth. The company’s commitment to providing valuable experiences is driven by the continued support and trust of its customers.

AT has outlined several initiatives aimed at enhancing customer experience and driving technological advancement. To better serve its customers, AT is expanding its footprint by opening additional customer service centers across the country.

This strategic expansion will make AT’s services more accessible, bringing the company closer to its customers, no matter where they are. In addition to this, AT will be introducing innovative products and services designed to keep customers at the forefront of a rapidly evolving digital landscape.

These advancements promise more seamless convenience and engagement, transforming how users connect with technology. Recognising the crucial role of small-scale businesses in the economy, AT is broadening its Business-to-Business services to support their growth.

Alongside existing offers, the company is developing tailored solutions to empower these enterprises, equipping them with the necessary tools to thrive in a competitive market. To ensure a seamless digital experience, AT is making substantial investments in its network infrastructure.

The goal is to provide faster and more reliable data and call networks, enabling customers to stay connected effortlessly, whether for professional pursuits, leisure, or keeping in touch with loved ones. AT’s mobile money service, ATMoney, is set to unveil new features designed to offer greater flexibility and enhanced benefits.

These forthcoming innovations will streamline financial management, making it more straightforward and rewarding, in line with the convenience and security customers have come to expect from the service. Through its corporate social responsibility initiative, AT Touching Lives, the company continues to support and raise awareness about Sickle Cell disease.

Over the past four years, AT has collaborated with esteemed institutions such as the National Blood Service of Ghana, the International Sickle Cell Centre Ghana (ISCC Ghana), and the 37 Pediatric Sickle Cell Clinic.

Efforts have included creating educational content, donating essential medical equipment, providing financial support, and organizing blood donation drives to contribute to the education, prevention, management, and eventual cure of Sickle Cell disease in Ghana and beyond. The company eagerly anticipates building more partnerships to magnify its impact in 2025.

AT remains focused on enhancing customer experience, delivering value, and staying at the forefront of innovation. The company expresses gratitude to its customers for their continued support and looks forward to a year of success, greater connection, and growth. AT, Life Is Simple.

(Source: www.citinewsroom.com)

Telcos need to get creative to drive value from AI

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As AI becomes an increasingly dominant theme in telecoms, a recent TM Forum webinar explores how the technology could be used to create new services and ultimately, it’s hoped, generate revenue.

(Source: Skorzewiak/Alamy Stock Photo)

Mobile World Congress is only a few weeks away and it’s already clear that artificial intelligence (AI) in telecom, from predictive through to generative and agentic, will be a prominent theme, as it has been since ChatGPT first made its presence felt. A quick glance at the conference program alone makes it clear how much AI will dominate the agenda, with sessions on AI and diversity, on-device AI, AI and governance and more besides.

More nuanced operator approaches to AI in telecom are beginning to crystallize, meanwhile. For instance, Laurent Leboucher, group chief technology officer and executive vice president of innovation networks at Orange, distinguishes between “AI for network”and “network for AI” to explain how operators handle a dual focus on AI, whereby the technology is used to optimize networks on one hand, and support revenue-generating services on the other.

A key question that many will be asking at MWC is: how will operators generate value from their deployments of AI, and what should the next steps be now that the industry is, perhaps, starting to move a little beyond the hype?

Driving value

Recent developments in AI mean that operators have the opportunity to use the technology for new product and service creation, potentially creating new revenue streams as well as optimizing their own networks and operations. But where do the opportunities lie, and where do they fit into the value chain?

This was the topic of a TM Forum webinar on Tuesday, titled “Leveraging AI for service and value creation.”

Mark Newman, chief analyst at TM Forum, remarked that much of the industry focus until now has been on driving operational efficiencies for greater productivity.

 “That can be one part of value creation. The other part of value creation can be creating new products and services, or enhanced products and services,” Newman said.

At the same time, he added, the idea of developing new products is “newer to operators, and it’s lagging behind. However … there’s a recognition in the industry that over a period of time, the focus on value creation will become as important as the focus on productivity and efficiency gain.”

To be sure, operators “have had a tough time building new value-added products and services. They’ve been endeavoring to expand beyond voice, messaging and connectivity for the last ten, 15, 20 years, without too much success,” Newman said.

For example, he made a comparison with operator attempts in the past to become public cloud providers. Ultimately these strategies largely failed, and operators became consumers of cloud computing services instead.

“Is the industry in a different position for leveraging AI for value creation than it was for cloud computing? … There is generally a view that operators might have always been behind the curve when it came to cloud computing, but when it comes to AI, maybe some of them are not so far behind. So they’re at an earlier stage in the exploitation of AI, to play an important role here,” Newman said.

Getting an edge

One topic that also emerged was the potential for edge computing with AI. As commented by Newman, “many enterprises will want to put their AI workloads both close to their own business and close to the network to guarantee performance, security, latency. So if that is the case, if that compute needs to be right next to network, does that therefore give telecom operators the opportunity to play in the edge computing space? Is it time to dust off those edge computing investment plans?”

Volker Tegtmeyer, principal product marketing manager at Red Hat, said edge will be key to avoid having to move all of the data to a central location.

 “I think from a deployment point of view, the flexibility is key. It’s either edge or it’s a private cloud, or could even be a public cloud, if you want to start something … at a small scale,” he said.

Tegtmeyer added: “What we expect to see is that service providers will have hundreds of AI models. They will leverage agentic AI, predictive AI, GenAI, and they might actually combine it, depending on what they need, to at the end, build a service. Not to make things more complicated, but yes, edge is important, and it will be a part of a much bigger puzzle.”

Getting down to business

According to Newman, “we can be pretty sure that there will be an explosion in new AI-infused products and services.”

He cited examples such as enhanced voice services, where operators try to modernize legacy voice and integrate them with services such as Microsoft Teams. Or there are concierge services, such as GenAI-based tools to help manage everyday life, as well as the concept of “artificial intelligence of things,” such as the combination of AI with video capabilities.

Ryan Walton-King, global industry market leader, communications, media, and consumer services at Pegasystems, also pointed out that predictive and adaptive AI can be used to gain insights about customers and then determine the best way to engage them, “whether that’s via digital, whether that’s via a call center rep, and making sure that you’re doing that with empathy and with context. 

Meanwhile, Richard Doughty, business development director at Cerillion Technologies, provided a couple of specific case studies of current AI implementations at telcos involving the deployment of AI-enabled catalogs and workflow. Here, he cited work with Paratus in South Africa as well as Ucom in Armenia.

Cerillion is “putting AI into the products to make them increasingly frictionless to use, and there’s a big focus on that ease of use, breaking down the interface … and then using that ease of interface with things like catalog to then help create products far faster, so reduce that time to market from weeks, maybe where it was 20 years ago, to days, really down to minutes now,” Doughty said.

Walton-King also made reference to work with a US carrier on what he called outage deflection using AI. “We’ve been able to deflect over 200,000 calls in the call center and identify outages 15 minutes earlier than when they could before,” he said. “A struggle for a lot of carriers is, how do we get ahead of these outages so that we don’t have people calling in? We can deflect calls, but even better, we can fix it before it becomes an outage.”

Source : Anne Morris (Contributing Editor, Light Reading)

Digital and wealth gaps have no place in the Intelligent Age. Here’s how everyone can benefit from AI

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This article is part of:World Economic Forum Annual Meeting

  • Artificial intelligence (AI) is set to transform the economy, as well as the lives of people around the world, ushering in the Intelligent Age.
  • It’s important to pay attention to the disruption that AI could cause, particularly to those already left out of the digital economy.
  • To fully harness AI, everyone needs access to the technology, as well as the tools, education and infrastructure that underpin it.

The rise of artificial intelligence (AI) and generative AI (GenAI) has been stunning in its speed and impact. AI could add $2.6 trillion to $4.4 trillion to the global economy annually, according to McKinsey. And while we often hear about the promise of AI, we also need to pay attention to the careers, lives and communities it will disrupt – including those who have already been left out of our global digital economy.

In the US, for example, Black Americans are 10% more likely to be working in jobs slated for AI automation. AI is anticipated to disrupt 4.5 million jobs for Black people and affect jobs in sectors that employ many women such as administration, retail and customer service. This would impose billions of dollars of economic harm on both groups.

Further, biases in the data used to train AI models can proliferate existing prejudices, including by reinforcing discriminatory housing, lending, hiring and pay practices. Economic gaps between nations are also projected to widen as a result of AI because wealthier countries are better equipped to more immediately adopt and benefit from it.

Our urgent task, therefore, is to prevent new social and economic gaps from appearing in the Intelligent Age. This can be achieved by empowering all people to participate and lead in AI. That includes building infrastructure that supports AI enablement for everyone, including education on AI tools and access to the internet and computing power.

Closing the digital divide

At a minimum, we must eliminate the existing digital divide. Despite the rapid proliferation of the internet across the globe, over 2.5 billion people still lack access to it. Nearly a third of the world’s population cannot take advantage of online services that are essential in today’s digital world such as finance and banking, education and healthcare.

Divides exist within developed countries, too. In the US, nearly 24 million people still lack access to high-speed internet. This prevents millions of Americans from accessing the services only broadband can provide and from fully participating in the economy.

Closing these gaps will give the next generation of leaders the resources, education and technical access needed to master evolving technologies. We must also double our efforts to provide education around these tools. A combination of critical thinking and technical skills is essential for interacting effectively with GenAI.

One model for closing the digital broadband divide in Black communities in the US, for example, is the work being done by Student Freedom Initiative (SFI) at Historically Black Colleges and Universities (HBCUs) – 82% of which reside in broadband deserts.

In partnership with Stats Perform, an AI solutions provider for the sports industry and a portfolio company of Vista Equity Partners, SFI launched an “AI in Basketball” course at Morehouse College in 2023. This has since expanded to other HBCUs. These courses provide hands-on instruction in AI-use cases, preparing diverse students to be leaders in this field.

Another notable example is the work being done at internXL, which offers opportunities such as free training and certifications in AI, data science and machine learning, including access to over 500 AI courses. It also connects highly-qualified HBCU students with AI experts and employers for internships, enabling them to gain practical experience in the field. This work is bridging access gaps and ensuring that underrepresented talent thrives in the rapidly growing and in-demand field of AI.

It is critical that we do even more to close these access gaps in the US and across the globe, so that everyone can take advantage of AI’s benefits. But we must also ensure widespread access to compute, or processing power, to run these new tools and their applications.

Using the example of smartphones, compute was made possible thanks to telecommunication companies updating their infrastructure to handle 4G, 5G and LTE. But many communities did not receive these investments, and now lack equitable access to these resources.

To fully harness AI, communities need to have access to the tools and infrastructure that underpin the technology: computing power, requisite energy sources, and large language models and other machine learning and reasoning tools. This would also enable more diverse inputs to be included in the data on which GenAI systems are trained, enriching the models.

Equitable development of GenAI

The racial wealth gap will cost the US economy $1-1.5 trillion between 2019 and 2028, and it is estimated that gender discrimination costs the global economy up to $12 trillion.

Instead of becoming a new economic wedge, AI could become a prolific source of generational wealth. So long as we take appropriate steps to prevent these tools from mimicking and reinforcing racial and gender biases, the innovation and economic growth AI would spur has the potential to generate prosperity for all.

With AI’s current trajectory, there will be three distinct waves of opportunity through which value will be captured. We are already seeing the first wave of value creation benefiting hardware vendors. The second wave will go to super scalers like Microsoft, Google, Oracle and other large companies that have the ability to broadly offer connectivity to compute. The third wave will benefit enterprise software vendors who provide AI and GenAI solution sets on top of their existing products.

These are the three distinct verticals on which we must focus efforts to enable equitable development and deployment of GenAI.

The good news is, unlike the digital revolution, we have the luxury of foresight. As AI evolves and established companies and new start-ups scale products, develop features and capture value at each stage, we must commit ourselves to ensuring everyone in every nation has access to the internet, AI education and tools, and processing power.

As we stand at this crossroads, we must think expansively and act decisively to ensure we unlock GenAI’s full potential.

(Source: www.weforum.org)