GIFEC strengthens ties with AT Ghana to enhance rural connectivity

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The acting Administrator of the Ghana Investment Fund for Electronic Communications (GIFEC), Dr. Sofo Tanko Rashid-Computer, has paid a courtesy call on the Chief Executive Officer of AT Ghana, Mr. Leo Skarlatos, as part of ongoing efforts to foster stronger collaboration between GIFEC and AT Ghana in addressing rural connectivity challenges across the country.

The high-level engagement centered on improving telecommunication infrastructure in unserved and underserved communities, enhancing the performance of AT Ghana sites under the Ghana Rural Telephony and Digital Inclusion Project (GRT&DIP), and exploring innovative ways to drive digital transformation.

During the meeting, the Administrator highlighted the significance of partnerships in accelerating Ghana’s digital inclusion agenda. He emphasized that GIFEC, through its various projects, has been working to bridge the digital divide by ensuring that every Ghanaian, regardless of location, has access to affordable and reliable telecommunications services. However, he noted that achieving this goal requires the active participation of key industry stakeholders like AT Ghana.

A key focus of the discussion was the operational challenges faced by AT Ghana’s sites under the GRT&DIP. The administrator called for stronger technical and infrastructural support from AT Ghana to enhance the efficiency of these sites, ensuring seamless connectivity for the thousands of people who rely on them for communication and digital services. He stressed the need for periodic assessments and collaborative interventions to optimize service delivery in rural areas.

Furthermore, Dr. Tanko Rashid-Computer reiterated the importance of sustained financial support from telecommunications companies towards GIFEC’s mandate. He urged AT Ghana to redeem its statutory 1% contribution to GIFEC, which is crucial for sustaining initiatives that expand digital access. These contributions, he noted, enable GIFEC to deploy critical infrastructure, provide ICT training, and roll out digital skills programs that empower individuals and businesses in remote areas.

Beyond rural connectivity, the discussion also touched on the government’s broader vision for digital transformation. The Administrator briefed the AT Ghana CEO on the proposed amendment to the Communications Act, which established GIFEC, aligning with H.E. the President’s vision to transform the Fund into a Digital Economy and Innovation Development Fund. This new framework will position GIFEC as a key enabler of Ghana’s digital economy by providing financial support for innovative technology-driven projects, equipping millennials and Gen-Zs with entrepreneurial skills, and fostering economic growth through digital innovation.

In response, the CEO of AT Ghana, Mr. Leo Skarlatos, expressed his company’s unwavering commitment to supporting GIFEC’s mission. He acknowledged the challenges facing the telecommunications industry but reaffirmed AT Ghana’s dedication to fulfilling its obligations, including redeeming its contributions to GIFEC. He also pledged AT Ghana support in implementing innovative solutions to enhance rural connectivity, such as deploying alternative power solutions for remote cell sites, leveraging emerging technologies to optimize network performance, and exploring new financing models for sustainable infrastructure development.

Recognizing the need for continuous engagement, both parties agreed to hold further meetings to deepen collaboration and refine strategies for achieving shared goals. Mr. Leo Skarlatos assured GIFEC of their willingness to partner on future projects that align with Ghana’s digital transformation agenda, including potential initiatives that will expand broadband penetration, improve mobile network coverage, and facilitate ICT capacity-building programs in rural areas.

The GIFEC delegation at the meeting included the acting Deputy Administrator, Hon. Abdul-Aziz Mohammed; Director of Operations and Ag. Director of Administration & HR, Alhaji Yahaya Zakaria Osman; the Director of Finance, Mr. Henry Agyeman Boateng; Senior Manager and PA to the Administrator, Ms. Ruth Ayiintimii Azantilow; Head of Corporate Affairs, Mr. Fredrick Kojo Aidoo; and Mr. Vincent Owusu Amponsah.

Present for AT Ghana included Mr. Emmanuel Owusu, the Chief Technical Officer (CTO), Chief Legal & Regulatory Officer, Mr. Emmanuel Adjei, and Benjamin Bagyio Adu, Head of Communications and Media Engagement.

Source: My Joy Online


Early exposure to ICT shapes future women in tech – Acting AT CFO

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The Acting Chief Finance Officer of AT (formerly of airteltigo) Ama Adorkor Edjah, has made a call for more inclusion of the girl child in Information and Communication Technology at the tender age of their upbringing.

According to her, this helps to give outmost exposure to the girl child and goes a long way to have a profound impact on their career.

Participating in a panel discussion under this year’s FEMITECH Conference with the topic “Empowering the next generation: How families can support girls in tech” She recalled how her father’s enthusiasm for technology shaped her and her siblings’ curiosity and confidence in ICT.

“My dad was very intentional about us learning ICT. During our childhood, he made sure we practiced Mavis Beacon typing skills, and it became a competition among my siblings and me,” she stated. “This early exposure built my confidence in technology and set the foundation for my career. Today, I leverage financial technology to make my work efficient and create value.”

She further highlighted the critical role families must play in fostering an early interest in STEM ( Science, Technology, Engineering, and Mathematics). She stressed on the need for regular mentorship, this she believes when combined with parental encouragement, creates a strong support system that enables young girls to explore careers in the ICT area.

Delivering a keynote address at the event, The Minister of Communications, Digital Technology, and Innovations, Hon. Samuel N. George, underscored the need for organizations to prioritize diversity in hiring practices, mentorship, and sponsorship to ensure the advancement of women in technology.

He emphasized that companies with strong mentorship programs see higher numbers of women progressing into leadership roles and stressed the importance of creating inclusive work environments that support work-life balance and mental well-being.

The conference also saw participation from other notable industry leaders, including Prof. Elsie E. Kaufmann, Ing. Dr. Lucy Agyepong, and Dr. G. Ayorkor Korsah who reiterated the importance of investment in digital education, mentorship, and policy support to bridge the gender gap in ICT.

The Females in Tech (FEMITECH) Conference, is an annual event which is held in celebration of the International Women’s Day (IWD) and organized by the Ghana-India Kofi Anan Centre of Excellence. It brings together industry leaders, policymakers, and aspiring young women to discuss the evolving role of women in technology under the theme “Accelerate Action”.

This year’s event featured insightful presentations on robotics as a gateway to creativity and innovation, cybersecurity, ICT in the energy sector.

The Conference also aims at promoting gender equality by inspiring, empowering, and mobilizing women in technology to take decisive career steps, advocate for equity, and drive innovation. It serves as a platform for cultivating future female leaders in tech and recognizing their contributions.

AT Ghana remains dedicated to empowering women in technology through strategic initiatives and partnerships. As an innovative network provider, AT continues to support mentorship programs and educational initiatives that inspire young girls to pursue careers in the digital space.

AT Touching Lives and GMB Queen Titiaka Bring Joy to Basic School Pupils

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As part of its Month of Love celebration, AT Touching Lives, the corporate social responsibility (CSR) initiative of AT Ghana, partnered with Ghana’s Most Beautiful (GMB) 2024 Queen Nihad Titiaka Oases Ibrahim – Titiaka on the “Sweet Smiles” initiative to mark National Chocolate Day with pupils of Khairiya Islamic and Osu Salem Basic Schools.

Interacting with the pupils Queen Titiaka addressed the current effects of climate change, highlighting its adverse effects on cocoa farming and the need for proactive measures such as tree planting, recycling, proper waste management, and community education on climate action

She further promised to reward pupils who plant the most trees before her next visit. She also urged them to focus on their education, stressing that it is the key to unlocking future opportunities.

Speaking on behalf of AT Ghana, Mrs. Felicia Evame Thornhill, Community Engagement Manager of AT (formerly of AirtelTigo), reaffirmed AT’s commitment to education and innovation. She encouraged pupils to explore STEM (Science, Technology, Engineering, and Mathematics) fields to develop innovative solutions for climate-related challenges.

“There is a direct link between STEM education, climate change, and cocoa farming. As we celebrate National Chocolate Day, it is important to recognize the impact of climate change on cocoa production. I encourage you to explore STEM fields to contribute to sustainable solutions for our agricultural sector,” she stated.

The school authorities of Khairiya Islamic and Osu Salem Basic Schools expressed their deep gratitude for the initiative. The headmistress of Khairiya Islamic Basic School, highlighted Queen Titiaka’s achievements as an inspiration, particularly for young Muslim girls, encouraging them to pursue their dreams through education and perseverance.

A class 4 pupil from Osu Salem Basic School, Muniratu Mohammed shared her excitement, saying, “I never knew climate change could affect cocoa farming. I have learned that planting more trees can help protect our cocoa so I will ensure to plant more trees and share this knowledge with my friends and family.”

The event was attended by notable figures, including the Zongo Chief of Adabraka, PTA representatives from both schools, members of Queen Titiaka’s team, and employees of AT Ghana.

The even wasn’t marked to not only celebrate chocolate day but also educate students on climate change and its impact on cocoa farming, encouraging them to adopt sustainable environmental practices.

Source: www.citinewsroom.com

AT announces major expansion and innovations to enhance customer experience in 2025

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As the year 2025 unfolds, AT is excited to announce the next phase of its journey towards innovation and growth. The company’s commitment to providing valuable experiences is driven by the continued support and trust of its customers.

AT has outlined several initiatives aimed at enhancing customer experience and driving technological advancement. To better serve its customers, AT is expanding its footprint by opening additional customer service centers across the country.

This strategic expansion will make AT’s services more accessible, bringing the company closer to its customers, no matter where they are. In addition to this, AT will be introducing innovative products and services designed to keep customers at the forefront of a rapidly evolving digital landscape.

These advancements promise more seamless convenience and engagement, transforming how users connect with technology. Recognising the crucial role of small-scale businesses in the economy, AT is broadening its Business-to-Business services to support their growth.

Alongside existing offers, the company is developing tailored solutions to empower these enterprises, equipping them with the necessary tools to thrive in a competitive market. To ensure a seamless digital experience, AT is making substantial investments in its network infrastructure.

The goal is to provide faster and more reliable data and call networks, enabling customers to stay connected effortlessly, whether for professional pursuits, leisure, or keeping in touch with loved ones. AT’s mobile money service, ATMoney, is set to unveil new features designed to offer greater flexibility and enhanced benefits.

These forthcoming innovations will streamline financial management, making it more straightforward and rewarding, in line with the convenience and security customers have come to expect from the service. Through its corporate social responsibility initiative, AT Touching Lives, the company continues to support and raise awareness about Sickle Cell disease.

Over the past four years, AT has collaborated with esteemed institutions such as the National Blood Service of Ghana, the International Sickle Cell Centre Ghana (ISCC Ghana), and the 37 Pediatric Sickle Cell Clinic.

Efforts have included creating educational content, donating essential medical equipment, providing financial support, and organizing blood donation drives to contribute to the education, prevention, management, and eventual cure of Sickle Cell disease in Ghana and beyond. The company eagerly anticipates building more partnerships to magnify its impact in 2025.

AT remains focused on enhancing customer experience, delivering value, and staying at the forefront of innovation. The company expresses gratitude to its customers for their continued support and looks forward to a year of success, greater connection, and growth. AT, Life Is Simple.

(Source: www.citinewsroom.com)

Frequently Asked Questions (FAQs)

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Misconceptions About Telecom Companies Involvement During Elections

1.Q: Do telecom companies support political parties?

A: No, telecom companies do not support political parties.

2.Q: How involved are telecom companies in monitoring and collating election results?

A: Telecom companies are not involved in monitoring and collating election results.

3.Q: Do telecom companies sell our data?

A: Telecom companies are law-abiding and do not sell customer data as the Data Protection Act, 2012, Sections 88 and 89, prohibits the purchase and sale of personal data.

4.Q: Why am I receiving messages from political parties?

A: The political parties could be using their own generated database.

5.Q: Do telecom companies listen to customers’ phone conversations?

A: No. Telecom companies do not and are incapable of listening to customers’ conversations. Such a practice is unethical and would infringe on customer privacy.

6 Q: Can telecom companies interfere with or manipulate election results?

A: No. Telecom companies cannot access the voting systems or election data to manipulate election outcomes. Telecom companies act as independent bodies and are not party-affiliated. You can be assured of our neutrality.

7. Q: Are telecom companies involved in the election processes?

A: No, telecom companies are limited to ensuring stable connectivity throughout the election process.

8. Q: Can telecom companies intercept voting information?

A: No. Voting data is typically encrypted and transmitted securely by the Electoral Commission, and telecom companies cannot access those systems or databases. Telecom companies strictly adhere to data privacy principles in their operations.

9. Q: Can telecom companies block or throttle election-related content?

A: As ethical and responsible corporate entities, telecom companies remain politically neutral throughout the election process. We do not post or support political content and will take down any election-related content that would compromise our position or reputation. This does not affect the constitutional rights of Directors or staff to post any election-related content.  

10. Q: Can telecom companies collude with governments or parties to manipulate elections?

A: No. This is highly unlikely due to our commitment to high ethical standards, regulatory oversight, legal frameworks, and adverse reputational risks.

11. Q: Have telecom companies been implicated in election interference in Ghana?

A: No telecom company in Ghana has ever been implicated in election interference.

12. Q: How are telecom companies demonstrating election integrity?

A: Through collaboration with all stakeholders within the electoral ecosystem. Telecom companies are committed to a culture of openness in the conduct of their business. In line with their Code of Ethics, telecom companies, directors, and employees are prohibited from engaging in any activity compromising the various companies’ political neutrality or public perception.

The telecom companies’ position does not diminish their respect for the constitutional rights of directors or employees to personal participation in the election process and rights to absolute privacy.

Over 3,000 students and worshippers in Accra educated on misinformation & disinformation

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Leadership and members of the Ghana Chamber of Telecommunications, the EMIs Chamber of Ghana, and the Cyber Security Authority, have reiterated the need for the general public to be careful in how they receive, interact with and disseminate information both online and offline. The advice was given during separate educational engagements in Accra on Friday October 25, 2024.

The first stop of the engagement, which was part of the 2024 National Cyber Security Awareness Month (NCSAM) under the theme “Combating Misinformation/Disinformation in a Digitally Resilient Democracy; Our Collective Responsibility”, was at the Labone Senior High School in Accra. During the hour-long engagement, experts from the telecommunications industry educated about 3,000 students and teachers, on the dangers of misinformation/disinformation and provided tools to help them identify and counter misinformation, while protecting themselves, their loved ones and their properties.

The various presenters (including Regine Bambara, Gillian Boateng, Samuel Bartels  and Angela Adu-Ampofo) who took time to highlight the differences between misinformation and disinformation, also stressed on the need for the students to not just be careful of how they interact with and share information they encounter, but to also protect their personal information from unscrupulous sources.

In addition to the importance of verifying sources, the speakers also touched on fact-checking information, and critically evaluating the credibility of news sources before sharing or believing them. The students were also taught how to spot common tactics used by purveyors of fake news, such as sensational headlines, clickbait, and misleading images.

During and after the engagement, students actively asked questions, which were addressed by representatives from the Ghana Chamber of Telecommunications, the EMIs Chamber of Ghana and the CSA.

Later in the day, the team extended the campaign to the National Mosque of Ghana, where they engaged hundreds of worshippers on the same issue of misinformation and disinformation along with their varied negative impact, as well as steps to combat the menace.

The speaker Mr. Ibrahim Musah who was joined by the CEO of the Ghana Chamber of Telecommunications and the EMIs Chamber Ing.Dr. Kenneth Ashigbey, representatives of members and representatives of the CSA, emphasized the importance of critically evaluating information before sharing, especially as the country approaches an election year.  Mr. Ibrahim further stressed on the need for the worshipers present and online, to play their part in limiting the spread of misinformation and disinformation, debunking same, and leaving a holy life to the benefit of all.

On his part Ing. Dr. Ashigbey thanked the leadership of the National Mosque of Ghana for the opportunity to educate and engage the worshippers. In his earlier interaction with the students at Labone SHS, Ing. Dr. Ashigbey stressed in the need for the students to prioritize their understanding and utilization of new technology.

NCSAM 2024

This year’s NCSAM themed “Combating Misinformation/Disinformation in a Digitally Resilient Democracy; Our Collective Responsibility” aims to spotlight the widespread issue of misinformation and disinformation, particularly their potential to undermine electoral integrity, peace, and security.

Organized under the auspices of the Ministry of Communication and Digitalisation, the month-long program is designed to foster collaboration and coordination among stakeholders, developing comprehensive strategies to curb the spread of false information online.