The Mobile Money Advocacy Group Ghana (MoMAG), led by its President, Mr. Edward Ofori Agyemang, on October 4, 2024 paid a courtesy call on the Chief Executive Officer (CEO) of the Ghana Chamber of Telecommunications, Dr. Ing. Kenneth Ashigbey, to express their gratitude for his presence at MoMAG’s 7th Anniversary celebration.
During the meeting, Mr. Agyemang highlighted several challenges faced by mobile money agents in Ghana, including long working hours, difficult working conditions, and frequent armed attacks. He called on the Chamber to assistance the association in addressing these issues, which threaten the livelihood and safety of their members.
Dr. Ashigbey praised the leadership of MoMAG for a well-organized anniversary celebration and acknowledged the association’s contributions to the mobile money ecosystem. He also shared the Chamber’s intention to re-engage leadership of the new government on E-levy once the new administration assumes office in January 2025. Furthermore, he commended MoMAG for introducing a pensions scheme for its members, which would help secure their futures.
A key highlight of the discussion was the announcement of the newly established EMIs Chamber of Ghana, which will focus on leading advocacy for an inclusive digital financial ecosystem through stakeholder collaboration and innovation, among others. Dr. Ashigbey informed the MoMAG delegation that they would now be dealing with the EMIs Chamber of Ghana going forward, rather than the Ghana Chamber of Telecommunications, which has been the point of call for MoMAG.
The conversation also touched on ways to develop mobile money agents professionally. Dr. Ashigbey suggested offering training programs that would equip agents with skills in diverse areas such as mortgages and insurance. He proposed a tiered system where agents could advance based on the complexity of the services they provide, with Tier 3 agents handling the most sophisticated operations.
Looking ahead, MoMAG outlined plans for several corporate social responsibility (CSR) projects, including the construction of Community-Based Health Planning and Services (CHPS) compounds in select communities to improve healthcare access.
In closing, Dr. Ashigbey reaffirmed the EMIs Chamber of Ghana’s commitment to collaborating with MoMAG, the Interior Ministry, the Inspector General of Police (IGP), and other stakeholders to tackle the robbery attacks on mobile money agents. He also suggested revisiting the registration process from a security perspective as part of the broader effort to protect agents.
MoMAG’s meeting with Dr. Ashigbey signals continued collaboration between the Electronic Money issuers and key stakeholders to address both operational challenges and security concerns for agents across the country.
Source: Chamber News Desk
