Let’s protect MoMo agents from senseless attacks – EMIs to Mahama, IGP, others

EMIs

The Electronic Money Issuers (EMIs) Chamber of Ghana has strongly condemned the recent spate of violent attacks against mobile money agents, calling for urgent intervention to protect their lives and livelihoods. The Chamber extended its condolences to the families of agents who have been killed in these incidents, emphasizing that their role in Ghana’s financial ecosystem is invaluable and must be safeguarded.

Expressing deep concern over the escalating attacks, the Chamber has called on the President, the Interior and Finance Ministers, the Inspector General of Police (IGP), and the Governor of the Bank of Ghana to take immediate action. They urged law enforcement agencies to intensify efforts in apprehending the perpetrators and ensuring justice for the victims.

As part of its response, the EMIs Chamber is engaging with the leadership of the Ghana Police Service to explore effective security solutions. Additionally, discussions will be held with the Bank of Ghana to strengthen the Agent Registry and implement security measures to enhance the safety of mobile money agents.

The Chamber also debunked the misconception that mobile money agents carry large amounts of cash, warning that such misinformation makes them easy targets for criminals. They stressed that mobile money transactions are predominantly digital, with minimal cash handling.

To mitigate risks, the Chamber advised agents to adopt precautionary measures, including closing their shops early, avoiding carrying large sums of cash, installing CCTV cameras and alarm systems, and maintaining close contact with local police stations.

The Chamber reaffirmed its commitment to working with the government, security agencies, and stakeholders to address these security threats. It urged swift and decisive action to prevent further loss of life and ensure the safety of mobile money agents, who play a critical role in Ghana’s digital financial transformation.

Source: EMIs Chamber of Ghana

MTN poised to execute Ambition 2025 Strategy

Stephen Blewett

MTN Ghana has promised to execute its Ambition 2025 Strategy despite the macroeconomic challenges by focusing on sustained growth and enhancing its platform strategy.

This is after the telecom giant posted a 26.3% year-on-year profit growth to GH¢5.028 billion 2024.

The Ambition 2025 Strategy includes driving platform development, improving home connectivity, leveraging artificial intelligence applications, and encouraging greater app adoption for fintech users and the general subscriber base. Additionally, the company will implement expense efficiency initiatives aimed at mitigating the impact of inflation and currency depreciation on the business.

MTN Ghana pointed out that it will continue to pursue its value-based capital allocation strategy to invest capex strategically to maximize long-term shareholder value. This will enable it to capitalise on the increasing demand for data by expanding access, particularly in rural areas and by promoting the adoption of smartphones.

It also pledged to expand partnerships with financial institutions, agents, and merchants since it is essential for the growth of the Mobile Money (MoMo) ecosystem and the advancement of innovative MoMo services. Additionally, it was bolstered by ongoing investments aimed at improving 4G connectivity, which was complemented by initiatives to enhance overall customer experience and growth.

“We continued the investment in our network and technology, spending GH¢3.1 billion to maintain network quality, expand coverage and capacity and improve our IT systems. These investments underpinned a 6.5% year-on-year growth in our subscriber base, bringing the total to 28.5 million, as we continued to invest in building a resilient network and the latest technology to ensure that our customers remain connected”.

Data Revenue

Data revenue experienced significant growth, rising by 53.8% year-on-year to GH¢9.0 billion.

This increase was driven by a 13.7% year-on-year rise in active data subscribers and increased smartphone adoption, which in turn led to a 19.0% increase in the megabytes consumed per active user per month.

The contribution of data revenue to total service revenue increased to 50.2% (2023: 43.9%).

Voice Revenue

Voice revenue decreased by 0.9% year-on-year to GH¢3.5 billion due to a shift from traditional calls to voice over internet protocol (VoIP) services, driven by increased smartphone adoption and data usage.

However, the CVM initiatives and other portfolio optimization initiatives supported a 13.5% growth in usage (measured by minutes).

The contribution of voice revenue to total service revenue declined to 19.7% (2023: 26.8%), reflecting the ongoing shift in contribution toward faster-growing products and services such as data and mobile financial services.

MoMo Revenue

Mobile money revenue sustained its robust positive momentum with year-on-year revenue growth of 54.4% to GH¢4.4 billion.

This growth was driven by a 12.8% year-on-year growth in active users, a review of the fee structure and significant growth in advance services. Withdrawals recorded a strong growth of 45.2% year-on-year, while transfers grew by 44.6%.

MoMo’s revenue contribution to total service revenue increased to 24.9% (2023: 21.7%).

Digital Revenue

Digital revenue experienced strong growth, with a year-on-year increase of 66.1%, reaching GH228.2 million.

This outcome was supported by an 11.7% year-on-year rise in active subscribers and increased usage of our products and services such as video, gaming and ring-back tones. Enhanced customer experience and suite of digital services supported the growth in the user base.

The contribution of digital to total service revenue increased to 1.3% (2023: 1.0%).

Sources: My Joy Online

Ghana’s GIFEC Vows to Bridge Digital Divide with Rural Network Expansion and Tech Hubs

GIFEC

Ghana’s push to connect underserved rural communities to telecommunication networks and accelerate digital literacy received a boost this week as the Ghana Investment Fund for Electronic Communications (GIFEC) outlined ambitious plans to eliminate connectivity gaps and modernize community tech hubs.


Dr. Rashid Tanko-Computer, the agency’s acting CEO, announced the strategy during a televised interview, framing it as critical to advancing the government’s broader “Resetting Agenda” for economic and technological transformation.
“No community will be left behind in this digital age,” Dr. Tanko-Computer declared on TV3’s Hot Issues program, emphasizing GIFEC’s renewed focus on expanding rural telephony and internet access. “We are zooming into areas with network challenges, ensuring every Ghanaian-whether in a village or city-can access communication tools essential for education, business, and governance.”


The pledge comes amid persistent complaints from rural regions, where patchy mobile coverage and unreliable internet hinder access to digital banking, telehealth services, and e-government platforms. GIFEC, which has installed over 2,000 rural cell sites since its inception, now aims to expedite infrastructure deployment, though Dr. Tanko-Computer did not specify timelines or funding details. Critics argue past initiatives have struggled with maintenance and sustainability, leaving some earlier sites nonfunctional.


In tandem with connectivity efforts, GIFEC plans to revitalize over 300 Community ICT Centers (CICs) nationwide, retrofitting them with modern computers, high-speed internet, and coding labs. The upgrades align with the government’s goal to train one million coders by 2030-a program touted as key to preparing Ghana’s youth for tech-driven job markets. “These centers will become innovation incubators,” Dr. Tanko-Computer said. “We’re moving beyond basic computer literacy to specialized skills like software development and ΑΙ.”

The announcement follows GIFEC’s internal restructuring, which the CEO claims will streamline operations. He promised tangible results by the second quarter of 2025, though observers note the agency faces steep challenges, including securing consistent electricity for rural sites and combating theft of telecom equipment-a recurring issue in remote areas.
While the vision has been welcomed, digital rights advocates urge transparency. “Ambition is commendable, but execution is everything,” said Ama Asante, director of Accra-based NGO TechForAll. “GIFEC must publish clear metrics-like the number of new communities connected monthly-to hold itself accountable.” Others stress the need for public-private partnerships to offset costs, given Ghana’s fiscal constraints.


For Dr. Tanko-Computer, the mission is personal. A former telecom engineer, he rose to prominence by designing Ghana’s first rural broadband project in the early 2010s. Now, as CEO, he faces a taller order: transforming GIFEC from a infrastructure provider into a catalyst for nationwide digital equity. Success, he insists, will hinge on collaboration. “This isn’t just GIFEC’s task-it’s Ghana’s collective responsibility.”
As the clock ticks toward his self-imposed Q2 deadline, all eyes are on whether these promises can transition from rhetoric to reality.

Source: News Ghana

Telecel Healthfest Opens Healthcare Access for Rural Ghana, Enrolls Hundreds in National Insurance

Telecel

In the rural community of Sefwi Bekwai, where healthcare once felt like a distant privilege, a single day marked a turning point for hundreds. Kyei, a local farmer from Bakokurom, had long grappled with the fear of illness striking his three children.


For years, even Ghana’s National Health Insurance Scheme (NHIS) seemed unattainable-until February 19, 2024, when Telecel Ghana Foundation’s Healthfest brought free medical care and NHIS enrollment to his doorstep.


The outreach, a collaboration between Telecel Ghana Foundation, Ghana Health Service, and the Divine Mother & Child Foundation (DMAC), provided critical services to over 500 residents, including free screenings for hypertension, diabetes, malaria, typhoid, and hepatitis B. For Kyei, the event meant securing NHIS coverage for his family without cost. “Now, when my children cough at night, I won’t panic,” he said, holding his new registration card. His relief echoed among 358 others who gained insurance access that day.


The initiative exposed systemic gaps in rural healthcare, where cost, distance, and distrust often deter treatment. Margaret Yankey, a mother who endured months of untreated malaria, typified the struggle. “I kept telling myself, ‘It’ll pass,” she admitted. At Healthfest, she received diagnosis and medication-a lifeline she’d lacked.


Healthcare workers underscored the urgency. Rebecca Nkrumah, a physician assistant, identified undiagnosed hypertension and diabetes cases, noting how rural residents often normalize symptoms until crises strike. Midwife Amanda Owusu Serwaa highlighted maternal care challenges: “When women are turned away by costs after walking miles, it’s a failure. This event bridges that gap.”

Since 2014, Telecel Ghana Foundation has leveraged Healthfest to tackle rural healthcare “blind spots,” blending immediate treatment with long-term solutions like NHIS enrollment. Rita Agyeiwaa Rockson, Head of Sustainability & External Communications at Telecel Ghana Foundation, emphasized partnerships as key: “By combining DMAC’s grassroots reach with our resources, we’re making healthcare a right, not a privilege.”


The program’s success lies in its dual approach: addressing emergencies while dismantling systemic barriers. For Kyei, it meant security; for Margaret, renewed health. As Ghana’s rural communities grapple with access, Healthfest offers a blueprint for transforming care-one village at a time.

Source: News Ghana

Apple investors block push to drop DEI

Apple

Apple shareholders rejected a proposal to scrap the company’s diversity, equity, and inclusion (DEI) initiatives, reinforcing its stance on its policies following mounting pressure.

During a shareholder meeting, the National Center for Public Policy Research, a self-described conservative think tank, brought forward a proposal titled “Request to Cease DEI Efforts”. The bid was swiftly rejected by Apple shareholders with just over 210 million votes in favour and nearly 8.84 billion votes in opposition, according to Reuters.

The Guardian reported that during the meeting, executive director of the Free Enterprise Project at the National Center for Public Policy Research, Stefan Padfield, argued that Apple’s diversity initiatives could leave the company vulnerable to discrimination lawsuits, claiming “forced diversity is bad for business”.

He apparently further slated Apple’s DEI programmes as out of step with shifting legal and political trends, citing the Trump administration as a potential challenger. “The vibe shift is clear: DEI is out and merit is in,” Padfield added.

The latest development comes as US companies including Meta Platforms and Alphabet scale back their DEI efforts in response to a litany of discrimination lawsuits against companies and mounting pressure from the Trump administration.

Apple first defied the trend in January, when the tech giant opposed calls to abandon its diversity policies. In an SEC filing, the company rebuffed the bids as “unnecessary”, arguing its existing compliance programme was robust and the proposed measures would limit its ability to manage its own operations, workforce, and business strategy.

Source: Mobile World Live

Cisco, Nvidia partner to accelerate enterprise AI

Nvidia

Cisco extended its partnership with Nvidia to boost the build out of AI-ready data centre networks to better serve enterprises.

The AI chip maker is adding Cisco’s Silicon One to its Spectrum-X Ethernet networking platform to simplify and standardise Cisco networking and Nvidia technology across data centres.

A representative for Cisco told Mobile World Live the Silicon One G200 processor will be the first chipset used in the partnership.

Cisco will also build systems combining Nvidia’s Spectrum silicon with its operating system software to push AI out to a broader range of enterprise customers.

“This is a good move by both companies and shows the market is moving towards ethernet-based solutions that can be built in systems with partners,” Scott Raynovich, founder and principal analyst at research company Futuriom, told Mobile World Live. “Nvidia is also diversifying its footprint with Cisco in light of Cisco’s recent deal with AMD to build AI networking systems.”

Cisco stated the proposed collaboration will open new market opportunities by unifying the architectural model between front-end and back-end networks, “making it easier to manage various enterprise and cloud provider networks”.

Cisco CEO Chuck Robbins stated while enterprises are under immense pressure to deploy AI quickly and effectively, executives struggle to justify the investment while balancing the risks.

“Together, Cisco and Nvidia are partnering to remove barriers for customers and ensure they can optimise their infrastructure investments to unlock the power of AI,” Robbins stated.

For Nvidia, the partnership expands the reach of its Spectrum-X Ethernet networking platform to Cisco’s global enterprise customers.

Nvidia’s Spectrum-X platform includes adaptive routing, telemetry, congestion control and low latency while Cisco brings its broader networking, security and digital resilience portfolio to the partnership, as well as its Splunk data platform.

Source: Mobile World Live

Qualcomm unveils Dragonwing portfolio for operators

Qualcomm

Qualcomm created Dragonwing, a brand forming part of its strategy to better serve mobile operators, enterprises and various industrial sectors which is separate from its Snapdragon portfolio.

Ignacio Contreras, VP of product marketing, stated during a briefing Dragonwing would stand shoulder-to-shoulder with its Snapdragon brand covering consumer markets including mobile devices, PCs, vehicles and wearables.

“Given the broad variety of segments that we serve now, it’s time to introduce a new way to articulate and clarify the value proposition that we give to many products, many offerings beyond our Snapdragon brand,” he explained.

He said Dragonwing will encompass the company’s industrial and embedded IoT products, wireless networking, such as Wi-Fi access points, and server infrastructure offerings including products for open RAN.

The Dragonwing portfolio is also intended for systems spanning energy, utilities and retail sectors.

While the brand is separate from the Snapdragon portfolio, Contreras noted elements including its Orion CPUs, Hexagon NPUs and modem RF systems would be shared across both platforms under the Qualcomm name.

The chipmaker plans to unveil a Dragonwing product for the first time at MWC25 Barcelona, scheduled to take place next week.

Source: Mobile World Live

Verizon deploys multi-vendor RIC

Technology

Verizon teamed with Samsung Electronics and Qualcomm to deploy multi-vendor RAN intelligent controller (RIC) functionality across its commercial network, a move it claimed accelerates open RAN innovation.

RICs control applications which manage a range of functions on the network known as rApps, which use RAN data to improve various aspects including coverage, capacity, efficiency and service quality.

The controllers can run dynamic networking features including switching off radios during non-peak times to cut energy costs.

While automation platforms have typically been built by the same large vendors which supply hardware, the RIC enables operators to mix and match network elements from different vendors to deploy them on virtualised, open networks.

The trio claim the multi-vendor RIC deployment is an industry first.

Verizon combined Samsung’s AI-based Energy Saving Manager (AI-ESM) with a Qualcomm Dragonwing-based RAN Automation Suite’s non-real time RIC it acquired from Cellwize to improve energy efficiency in its network. 

The platform automatically turns off mobile or transmission paths at a cell site during periods of low traffic to conserve energy and restarts when levels increase.

Field tests delivered an average energy saving of 15 per cent and up to 35 per cent per sector during low traffic periods without compromising network performance or user experience.

AvidThink founder and principal Roy Chua told Mobile World Live Verizon’s energy reductions are consistent with other AI- and ML-enabled energy saving rApp tests in the past 18 months.

“It’s a step forward for multi-vendor interoperable open RAN but until we get to scale deployments and see how eventual vendor negotiations play out, it is still unclear if multi-vendor open RAN architectures can take significant market share,” he explained.

The system is deployed across Verizon’s commercial 5G NR and 4G LTE networks to alleviate energy consumption.

Adam Koeppe, Verizon SVP of network technology, strategy and planning, said the RIC would “allow for greater flexibility and control over network operations”.

Source: Mobile World Live

Mindware moves into East Africa with an office in Kenya

Mindware

As part of its growth strategy, Mindware, an IT solutions distributor in the Middle East and Africa, opened a new office in Kenya, which will also act as its East African headquarters.

According to the company, this milestone reflects Mindware’s commitment to expanding its footprint in the Middle East and Africa and providing IT solutions to its increasing network of partners and clients.

Spiros Rafailovits has been named as East Africa’s territory manager, heading a team of locally based professionals to drive business growth and strengthen channel partnerships.

Mindware’s regional vice president for the Gulf and East Africa, Nicholas Argyrides, will supervise operations.

The new office, located in Nairobi’s Westlands Business District, provides strategic closeness to vendors, partners, and key stakeholders, according to the company.

Mindware stated that its presence in Kenya will result in faster response times, improved local support, and increased involvement with the East African partner ecosystem.

Argyrides said: “Mindware’s expansion into Kenya is a strategic move driven by the country’s rapid economic growth and its position as a leading technology hub in Africa. With a thriving digital economy and increasing demand for IT infrastructure, cloud solutions, cybersecurity, and AI, our aim is to provide localized support to our channel partners.

“Through concrete global vendor partnerships and by investing in technical training, financial support, and market awareness initiatives, we are committed to accelerating digital transformation in Kenya and beyond. Our mid-term vision is to establish Kenya as our East African hub while expanding into Uganda, Tanzania, Rwanda, and Ethiopia.”

In the coming weeks, Mindware said it will be hosting an official inauguration event, bringing together key stakeholders, industry leaders, technology vendors, and regional partners.

“We are thrilled to establish our first office in Kenya, a key step in our East African expansion. Kenya’s dynamic tech landscape and strong economy make it the perfect hub for Mindware to grow and strengthen partnerships. We are committed to empowering businesses across Kenya and the region with cutting-edge technology,” said Rafailovits.

Source: Extensia

Spectranet Leads, Starlink Gains Ground in Nigeria’s ISP Battle

buffet

Spectranet leads Nigeria’s ISP market with 105,441 subscribers, while Starlink follows with 65,564 users, reflecting increasing competition in the internet sector.

The Nigerian Communications Commission has released the latest subscriber data for internet service providers, highlighting market competition.

Spectranet Ltd leads with 105,441 subscribers, while Starlink Internet Service Nig. Ltd follows closely with 65,564 users.

The figures reflect the growing adoption of diverse internet options in Nigeria as demand for reliable connectivity rises.

Source: TechAfrica News